Customer Service & CX deals

SUBSECTOR RECORD

Customer Service & CX.

Horizontal SaaS · 5 deals in the register, newest first.

MTS Exolve / MightyCall Enterprise Russian EditionSEP 16

Russian-developed on-premise and cloud contact-center software automating inbound and outbound call flows, IVR, CRM integration, and analyti

Dubber Corporation / DaiseeSEP 11

AI-powered speech analytics and automated quality management software for contact centres in financial services, insurance, healthcare, and

SoundHound AI / LivePersonSEP 4

Conversational Cloud and Syntrix AI platforms enabling enterprise brands to orchestrate human agents, bots, and AI across digital messaging

Verdane / HappyOrNotAUG 31

Point-of-experience microfeedback and real-time operational intelligence software, delivered via smiley-button terminals and digital touchpo

Salesforce / Fin (formerly Intercom)AUG 17

AI customer service agent platform resolving end-to-end support queries across chat, email, WhatsApp, phone, and Slack for B2B mid-market an

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