SoundHound AI acquires LivePerson

● STRATEGIC | HORIZONTAL SAAS · Customer Service & CX

SEPTEMBER 4, 2026

SoundHound AI acquires LivePerson

TARGET

Conversational Cloud and Syntrix AI platforms enabling enterprise brands to orchestrate human agents, bots, and AI across digital messaging channels, powering nearly one billion customer messages per month.

Deal value	$250M enterprise value
Revenue	$243.7M (FY2025)
Ownership	Publicly traded · Lynrock Lake LP, JANA Partners, Dell
Capital raised	$41.59M
Headcount	500-1,000 FTEs
Headquarters	New York, New York
Leadership	John Sabino, Chief Executive Officer
Sell-side advisor	Lazard

ACQUIRER

SoundHound AI

Voice and agentic AI platform for enterprises across retail, financial services, healthcare, automotive, and restaurants

Ownership	Publicly traded (NASDAQ: SOUN) · Tencent, NVIDIA GPU Ventures, Samsung Catalyst Fund, Kleiner Perkins, Nomura Holdings +3 more
Capital raised	$191M
Headcount	700 FTEs
Headquarters	Santa Clara, California
Leadership	Keyvan Mohajer, Co-Founder, President and CEO
Buy-side advisor	Barclays

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SoundHound AI -> LivePerson  (2026-09-18)
strategic_acquisition | Horizontal SaaS | $250M enterprise value | closed
Target: Conversational Cloud and Syntrix AI platforms enabling enterprise brands to orchestrate human agents, bots, and AI across digital messaging channels, powering nearly one billion customer messages per month.
Website: liveperson.com | Buyer site: soundhound.com
HQ: New York, New York | Ownership: public | Buyer ownership: public (NASDAQ: SOUN)
Advisors - Sell-side: Lazard; Buy-side: Barclays
Source: Thematic - https://thematichq.com/software/d/soundhound-ai-liveperson.html

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